Case Study


Artemis is a privately owned and truly independent fiduciary services provider based in Guernsey in the Channel Islands. Working with the preferred advisors of their clients, Artemis aid in the construction of various types of trust, carefully tailored to suit both private and corporate client requirements. With an offering spanning trust, financial services and corporate administration, their services are underpinned by a philosophy of attentive agility. Their 20 year history of providing peace of mind and security to their clients is reinforced by the objective and honest nature of their business.

As a long-standing and highly regarded business, Artemis need technology that can facilitate the excellent standard of their operations and assist in providing secure, agile and flexible support for their growing client-base.

The Challenge

Cost visibility, strategic partnership and forward planning

Artemis came to Resolution IT looking for increased cost visibility, strategic partnership and forward planning. When the first lockdown hit, Artemis’ infrastructure was not prepared for impact of home working and their hosting system was insufficient for the size of their growing business. Their dated system lacked resilience and flexibility, and they weren’t receiving a satisfactory level of care or attention from their service provider.

Artemis needed an IT infrastructure that:

  • Supports an outstanding team of dedicated professionals
  • Provides an unrivalled level of security to safeguard client assets

  • Facilitates communication between teams and clients

  • Includes forward-thinking strategies decided in total partnership with their business

The Solution

"The major difference"

After kicking off our partnership with a swift and seamless onboarding process, we sat down with Artemis to understand their business and technology requirements. Through careful planning, we provided them with a clear and structured roadmap to guide our process and allow for full project and cost transparency. We facilitated a complete overhaul and rebuild of their infrastructure, increasing flexibility, productivity and collaboration between team members, meaning staff could work remotely with ease. We have communicated with Artemis along every step of the way, and our large team of dedicated professionals respond timely to every request.

  • vCISO
  • Cyber Essentials and IASME certifications
  • SharePoint
  • Exchange Online


  • Infrastructure rebuild
  • Increased flexibility
  • Forward planning
  • Collaboration
"Working with Resolution IT has given us the ability to work flexibly, remotely and seamlessly. We have a much larger pool of expertise at our fingertips and receive attentive and proactive support. "
James Burton, Operations Manager
Artemis Fiduciaries

The team who worked on the project

Dan Brown
Head of Professional Services
Ollie Le Prevost
Head of Cloud Solutions

Career opportunities

If you’re looking for your next career move and seeking opportunities offering professional development, rewards and success, then come and talk to us at Resolution IT.

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