David Cusack, Technician, provides an overview on his recently completed L3 Infrastructure Apprenticeship.
In November 2020, I started the L3 Infrastructure Technician Apprenticeship which is done through BCS, The Chartered Institute for IT. This was the first time the States of Guernsey had provided the opportunity for an apprenticeship in the IT sector, so I feel very fortunate to have been chosen.
The Apprenticeship was open to people in the IT industry with less than 2 years experience and it took just under a year and a half to complete. The course itself involved 6 exams, including; the CompTIA A+ which is a 2 part exam covering the core IT fundamentals in hardware as well as software; The MTA Mobility and Device Fundamentals Microsoft exam which covered various things like the depths of working on a Windows system, storage, encryption, cloud services and remote working; 3 BCS exams which varied from Coding and Project Deployment, to Cloud Services with all their varieties and capabilities; and Business Processes which covered the Data and Security regulations.
On top of the exams I had to complete a job tracker for an entire year and reach a target of 350 hours. There were certain competencies I had to achieve to make sure I was learning a wide variety of tasks, so I developed skills in a magnitude of areas. I was fortunate that Resolution IT were very supportive and allowed me to take part in any opportunity that arose, so I actually exceeded the 350 hour target by 86 hours.