Transform the Way You Work with Microsoft 365

Our Microsoft 365 services are tailored for businesses seeking to enhance collaboration, protect important files, and streamline everyday operations. Whether you’re managing school accounts, business users, or enterprise environments, our technical support ensures your Microsoft 365 apps and services run smoothly – giving you more peace of mind.

Microsoft 365 Services and Support

365 reasons to love your workday

Why Choose Resolution IT for Microsoft 365?

01

Microsoft Solutions Partner

We have five Microsoft Solutions Partnerships; Infrastructure Azure, Digital & App Innovation Azure, Modern Work, Security, and Data & AI Azure.
02

Expert Technical Support

Our team is on hand to troubleshoot, manage, and support every aspect of your Microsoft 365 environment.
03

Enterprise-Grade Security

Meet Microsoft Defender and protect your business with compliance and security policies, conditional access, and role-based permissions.
04

Productivity Apps That Work for You

Everyday productivity apps like Word, Excel, and PowerPoint, enhanced with Microsoft 365 Copilot, help you work smarter.

About Microsoft 365

Microsoft 365 is more than just Office. It’s a suite of productivity apps and services designed to help users create content, edit files, scan documents, and store important information securely in the cloud. From OneDrive Personal Vault for secure photo and file storage to Microsoft Teams for seamless collaboration, Microsoft 365 is built to support your digital life, at work, school, or home.

With Microsoft 365 Copilot chat, users can access AI-powered assistance to find templates, troubleshoot issues, and create professionally designed content using fully customisable templates from Microsoft Create.

What Can We Do With Microsoft 365?

Client portals

Built on SharePoint Online, our client portals enable secure communication and file sharing between your business and clients. Features include:

  • Document and file exchange
  • Workflow integration
  • Real-time communication
  • Secure sharing of reports and data

Workflow and process automation

Using PowerAutomate and PowerApps, we build custom solutions that automate:

  • Payment processes
  • Reporting
  • Administration forms
  • Procurement
  • Leaver/Joiner workflows

These automations improve efficiency, reduce manual tasks, and deliver measurable ROI.

We also offer Microsoft Application Development

Microsoft 365 Training

As well as Microsoft implementation, configuration, and support, we can also train you and your users to get the most from the tools you’re using each day.

We have a range of courses available spanning the full Microsoft 365 suite, and we welcome the opportunity to create bespoke courses that suit any other training needs you may have.

Technical Support for Microsoft 365

Our expert technical support for Microsoft 365 helps regulated financial services organisations across Guernsey, Jersey and Dubai maximise the value of their Microsoft investment. Our dedicated support team ensures your users stay productive and secure, with fast resolution of issues across Microsoft TeamsOutlookSharePointWordExcel, and other core Microsoft 365 apps. Whether it’s troubleshooting email sync problems, resolving access issues, or supporting Microsoft 365 Copilot deployment, we deliver proactive, reliable assistance tailored to your business environment. With a deep understanding of compliance and operational demands, our support helps you maintain continuity, reduce downtime and empower your teams to work confidently and efficiently.

Frequently Asked Questions

What is included in Microsoft 365 services support?

We offer setup, installation, troubleshooting, and management of all Microsoft 365 apps and services, including Teams, Defender, OneDrive, and Copilot.

Can you help protect sensitive files like insurance information or a driver’s licence?

Yes. We configure Microsoft Defender and OneDrive Personal Vault to ensure your most important files are secure.

Do you support school accounts and enterprise users?

Absolutely. Our technical support covers both educational and enterprise environments.

How do I find and use professionally designed templates?

We guide users through Microsoft Create to find the perfect template for any project—fully customisable and easy to use.

Is Microsoft 365 Copilot included in your support?

Yes. We help users access and utilise Microsoft 365 Copilot chat to enhance productivity and streamline tasks.

Career opportunities

Kickstart or develop your IT career with Resolution IT. Join our brilliant teams in Guernsey, Jersey and Dubai.

Ready to begin a partnership with us?

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Whether you're interested in IT support, transformation projects or cyber security, start a conversation to discover how we can help your business succeed.