Compliment your in-house team with co-managed IT support

Our collaborative co-managed IT support model gives your business and in-house IT team access to our experienced technicians to help deliver large-scale projects, bolster your helpdesk and provide expert advice and consultancy. Our experts compliment your team, not compete with it, to achieve great results and drive your business forwards.

Co-Managed IT Support

IT as it should be

IT Manager, Global Financial Services Company

Above and Beyond

“All members of the Resolution IT team that we work with through the co-managed IT support model are incredibly helpful, patient, and knowledgeable. I have been provided with support that went above and beyond on many occasions.”

Why Co-Managed IT Support?



By utilising our experts as an extension of your team, you’ll save money and time on training and recruiting, and with a fixed monthly price, you’ll avoid ad-hoc and unexpected expenses.


Greater flexibility in how you manage your IT infrastructure, with the choice to delegate specific IT services or tasks to us, so you can focus on other critical areas of your business.

Industry-leading tools

Affordable access to industry leading tools such as ticketing, systems documentation portals, 24/7 monitoring, remote management and patching, wrapped up in real-time dashboards to display all your latest KPIs.

What's included?

All-encompassing IT Support

Co-managed IT support gives you access to 360 degree technology support, with everything under one roof for maximum efficiency. This is IT as it should be.

Preventative Maintenance & Patching

We don’t just wait for the phone to ring. Our team is constantly running proactive checks, installing the latest patches and maintenance work to prevent potential issues before they have a chance to impact your business.

Transparent Reporting

We provide clear, open and accessible reports to keep you up to date with everything that’s going on in your IT estate, so you’ll never be left in the dark.

Customer Success

With Resolution IT, you get a dedicated team including a technical lead and customer success manager, regular performance review meetings, an account plan and an annual IT budget and roadmap review.

What our clients say

Our Awards & Accreditations

Career opportunities

If you’re looking for your next career move and seeking opportunities offering professional development, rewards and success, then come and talk to us at Resolution IT.

Ready to begin a partnership with us?

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