About Resolution IT

Founded in 2007, we are an all encompassing IT and cyber security provider with offices in Guernsey, Jersey and Dubai. With people based around the globe, and clients spanning 18 financial jurisdictions, we are consistently ranked as one of the leading MSPs in EMEA.

Our growing team of 75+ knowledgeable and industry accredited professionals utilise best-in-class software and processes to help our clients grow their business, increase productivity and improve their client experience.

As a values-led business, the Resolution IT team is driven by a shared mission to transform businesses using an innovative approach, secure, industry-leading technology and exceptional service, delivered with care.

What sets us apart?

01

Unrivalled customer experience

We work hard to improve our service at every opportunity, give our clients the chance to provide feedback after each request, and have a live dashboard that shows our clients our key performance indicators in real time.
02

We speak your language

Our team have extensive experience working in highly regulated and time-pressured industries. With a deep understanding of the financial services industry and its technology requirements, we are uniquely positioned to offer tailored solutions that exceed expectations.
03

Your strategic partner

We constantly work alongside you to drive your business forward, utilising our experience and technology solutions that position you ahead of the competition and enable you to keep up with the fast pace of the industry.
16 years of Resolution IT

Our History

Our founding Directors, Olly Duquemin and Steve Brehaut, began Resolution IT in 2007 with an ambition to tackle the traditional IT support stereotype that local businesses had become accustomed to, by providing proactive, dynamic, and attentive support designed to make your life easier and drive growth in your organisation.

Today, Resolution IT serves businesses worldwide with a range of award-winning IT support, cyber and information security, transformation projects and cloud solutions. With offices in Guernsey, Jersey and Dubai, and operations around the globe, our vision, mission and values remain the same today as they were at the beginning of our journey. Client service is at the forefront of everything we do and a consistent drive for continuous improvement keeps us at the top of our game.

Our Community

Our Social and Community Committee meets regularly to discuss potential projects, ideas, and initiatives, ranging from team fundraising challenges and volunteering to conservation efforts and sustainability drives in Guernsey, Jersey and Dubai. You can follow our progress below.

Our Values

The core values that are embedded in the Resolution IT community and which guide the moral compass of our company, are:

Integrity

We always act responsibly, with honesty and truthfulness. You can trust us to make the right decision for you, not just the easy one.

Excellence

We are all focused and determined to deliver, to each and every client, the highest possible standard of service and are always looking to improve and innovate.

Passion

We love technology, go the extra mile for our clients and will think outside the box to find the right solution.

Respect

We treat everyone with compassion and kindness but will also hold each other to account in an open, honest and respectful way.

Commitment

We are completely dedicated to partnering with our clients to simplify, streamline and improve their business through the use of technology.

You'll be in good company

And in good hands

With the world's best technology partners

Career opportunities

If you’re looking for your next career move and seeking opportunities offering professional development, rewards and success, then come and talk to us at Resolution IT.

Ready to begin a partnership with us?

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Whether you're interested in IT support, transformation projects or cyber security, start a conversation to discover how we can help your business succeed.
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