Case Study

New Street Management

NSM is an independent financial services group headquartered in Guernsey, providing private client, funds, corporate and pensions services.

NSM never sits still, they’re always developing and evolving, whilst remaining true to their core principles of independence, agility and client service excellence. Having just launched their funds business, it’s vital that NSM are able to leverage technology to drive this venture forwards. Being such a fast-paced organisation means their technology needs to facilitate their flexibility and support a team of driven and innovative professionals in delivering the highest level of client service.

The Challenge

Proactive support

NSM moved to Resolution IT because they were looking for an all-round managed services package with total cost-transparency. They needed proactive support from dedicated professionals, and technology that would propel them forward by leveraging cutting-edge digital solutions.

The Solution

"You are moving us forward"

NSM needed a solution that enabled hybrid working, facilitated team collaboration and allowed staff to access their files from anywhere. Our Cloud Solutions team built a hybrid cloud environment with improved infrastructure, as well as providing full support and training to help their team utilise the full benefits of this technology. This agile solution meant they were able to transition seamlessly to home working during the lockdown. Their hybrid environment is the first step in NSM’s journey towards a full cloud environment, which will be the next stage in our partnership.

Our Information Security team have provided NSM staff with cyber awareness training and frequent phishing simulation tests to keep knowledge current. With Resolution IT’s support, NSM are also working towards achieving Cyber Essentials and IASME certifications. We have also been able to streamline and update policies and procedures and get secure protections and controls in place.

“You guys provided innovation to get us onto the cloud and a one-device strategy.”

  • One-device strategy
  • Hybrid cloud environment
  • Exchange Online
  • SharePoint
  • Security reporting
  • Awareness training


  • Increased flexibility
  • Facilitated collaboration
  • Forward planning
  • Cost transparency
  • Unleashing the power of the cloud
"The response to any issues has just been great. Exceptional, really. You are moving us forward. "
James Gouveia and Remi Loveridge, Head of Operations and Senior Operations Administrator
New Street Management

The team who worked on the project

Dan Brown
Head of Professional Services
Cole Osborne
Senior Systems Consultant
James Ogier
Senior Consultant
Pierre Jehan
Sales & Marketing Director

Career opportunities

If you’re looking for your next career move and seeking opportunities offering professional development, rewards and success, then come and talk to us at Resolution IT.

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