The Art of the Possible: Why Understanding Your Technology is the Key to Success
From communication and collaboration to project management and customer service, technology plays a pivotal role in driving efficiency, productivity, and innovation. However, simply having access to the latest tools and software isn’t enough. To fully leverage the potential of technology, it’s imperative for businesses to invest in training their teams to utilise these resources effectively.
In this blog, we explain why it’s so important that your team are trained to get the most from the technology at their fingertips.
Employee Satisfaction and Retention
Investing in the professional development of your team members through technology training demonstrates a commitment to their growth and success. Employees who feel supported and empowered are more likely to be satisfied with their jobs and remain loyal to the organisation. Moreover, offering opportunities for skill enhancement can boost morale and engagement levels, contributing to a positive work culture.
Proficient use of technology also enables employees to deliver high-quality work consistently. Whether it’s creating polished presentations, generating accurate reports, or providing prompt customer support, well-trained teams can uphold standards of excellence across various aspects of their roles. By leveraging technology effectively, they can produce superior outcomes that meet or exceed expectations.
According to a study by Seismic;
- 84% of respondents said that training would help them close more deals,
- 79% said training would help them provide better service,
- 80% said training would increase their job satisfaction,
- and 50% were considering leaving their company due to a lack of training.