With 2020 a year like no other, we asked our Managing Director, Steve Brehaut, for his thoughts on the past 12 months and then Olly Duquemin, our CEO, gives us an insight into 2021 plans.
It would be extremely easy to close the door on 2020 without a backwards glance, assigning it to the ‘could have done better, could have been better’ business learnings. However, when I look back on the last 12 months I am amazed and humbled at what we as a team have managed to achieve in a year when ‘furlough’, ‘self-isolate’ and ‘social distancing’ all entered the list of most used words in 2020 and depending on which list you’re reading, the word of the year was ‘unprecedented.’
Resolution IT started 2020 with 34 staff and ended it with 48, with so much happening in between to reach that milestone. We made what would unknowingly be our first (and last) trip off-island this year, when some of the team attended the very inspiring Microsoft Ignite conference in London. We came away with so many ideas on how both we and our clients could continue the technological journey of making us more agile, collaborative, communicative and streamlining our business processes.
On a cold but bright January day, we gingerly reversed our van down a slipway ramp at the harbour so we could offload furniture, and yoga mats, answering the call from Herm who were looking for donations to furnish their inaugural community hall, a hub to support Hermites with their mental health and wellbeing. And how important that has been for everyone this year.
By February we were well into the new year; we gave a talk at the Guernsey College of Further Education to IT students looking to secure their first role post-education. At Beau Sejour, Digital ACE was hugely popular and we were on hand to (we hope) bring the wonders of technology alive as well as sound a note of caution with information about cybersecurity. Meanwhile, as a partner of Agilisys who is leading the digital transformation of the States of Guernsey, Olly was invited to join the panel of their IoD lunchtime seminar, Making Guernsey’s Digital Vision a Reality.
And then with March came coronavirus and almost overnight, everything changed. We were initially very busy helping clients to work remotely but then probably like everyone else, we experienced a slowdown in business in April and May as we entered into a totally unchartered world with no end date in sight. Suddenly planned projects couldn’t be completed and we were left in a digital limbo, wondering how temporary our new world order was going to be.